9 hard skills or competencies (industry competencies) for Plant Operations Manager
Skill definition-Determining and evaluating available production resources to meet demand and remain market competitive with a view toward long-term growth.
Level 1 Behaviors
(General Familiarity)
Explains the difference between capacity planning and capacity management.
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Level 2 Behaviors
(Light Experience)
Reports manufacturing issues and challenges that impact capacity planning and management.
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Level 3 Behaviors
(Moderate Experience)
Implements capacity plans in managing manufacturing resources to boost organizational productivity.
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Level 4 Behaviors
(Extensive Experience)
Manages capacity resources to streamline manufacturing processes and achieve maximum profit for the organization.
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Level 5 Behaviors
(Mastery)
Forecasts resource capacity to determine potential resource shortfalls or surplus in creating capacity plans.
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Skill definition-Applying the knowledge of Manufacturing industry's concepts, techniques, regulations and trends to diverse situations.
Level 1 Behaviors
(General Familiarity)
Explains how manufacturing increases efficiency, production, and profitability.
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Level 2 Behaviors
(Light Experience)
Supports the execution of manufacturing processes to ensure alignment with industry standards.
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Level 3 Behaviors
(Moderate Experience)
Monitors the manufacturing process to comply with rules and regulations.
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Level 4 Behaviors
(Extensive Experience)
Outlines the importance of equipment, downtime, yield, inventory, and maintenance metrics when designing KPIs.
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Level 5 Behaviors
(Mastery)
Explores current and developing trends in the manufacturing industry and relays findings.
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4 general skills or competencies (Job family competencies) for Plant Operations Manager
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
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Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
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Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
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Level 4 Behaviors
(Extensive Experience)
Oversees the operations departments to align with our organization's strategic goals.
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Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
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Skill definition-Executing Lean project management techniques and tools by utilizing a manufacturing production system to eliminate waste and maximize productivity.
Level 1 Behaviors
(General Familiarity)
Follows the key principles and techniques in Lean manufacturing.
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Level 2 Behaviors
(Light Experience)
Shows the design of manufacturing processes using Lean concepts to improve material flow and labor utilization.
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Level 3 Behaviors
(Moderate Experience)
Participates in various lean manufacturing activities to meet business needs.
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Level 4 Behaviors
(Extensive Experience)
Oversees all Lean manufacturing activities to ensure on-time delivery and meet customer expectations.
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Level 5 Behaviors
(Mastery)
Promotes and fosters a Lean manufacturing philosophy to drive ongoing process improvement and waste elimination.
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13 soft skills or competencies (core competencies) for Plant Operations Manager
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Explains the benefits and risks of using KPIs.
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Level 2 Behaviors
(Light Experience)
Gathers internal and external benchmarks for KPI development.
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Level 3 Behaviors
(Moderate Experience)
Interprets and analyses KPI data to recommend courses of action.
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Level 4 Behaviors
(Extensive Experience)
Evaluates ongoing productivity; recommends corresponding modifications on KPIs as indicated.
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Level 5 Behaviors
(Mastery)
Leads efforts to improve performance as identified and measured by KPIs.
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Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
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Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
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Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
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Summary of Plant Operations Manager skills and competencies
There are 9 hard skills for Plant Operations Manager, Capacity Planning and Management, Manufacturing Industry, Manufacturing Management, etc.
4 general skills for Plant Operations Manager, Operations Management, Lean Manufacturing, Inventory Management, etc.
13 soft skills for Plant Operations Manager, Key Performance Indicators (KPI), Quality Management, Planning and Organizing, etc.
While the list totals 26 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Plant Operations Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Quality Management, and be skilled in Planning and Organizing.